Specialist in topkwaliteit blauw licht brillen

https://www.365brillen.nl

About our privacy policy

365 brillen cares greatly about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never share your data with third parties for commercial purposes.

This privacy policy applies to the use of the website and the services offered through it by 365 brillen. The effective date of these terms is 30/08/2021; with the publication of a new version, the validity of all previous versions ceases. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data and how we protect your data against misuse, as well as what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy officer; you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use, and who has access to the data.

Webshop software

PrestaShop

Our webshop is developed using PrestaShop software. Personal data that you provide for our services is shared with this party. PrestaShop has access to your data to provide us with (technical) support; they will never use your data for any other purpose. PrestaShop is obliged to take appropriate security measures based on the agreement we have with them. PrestaShop uses cookies to collect technical information regarding your use of the software, and no personal data is collected and/or stored.

Email and mailing lists

MailChimp

Our website uses MailChimp, a third party that handles the email traffic coming from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via MailChimp's servers. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will see the ‘unsubscribe’ link. If you click on this, you will no longer receive emails from our website. This may severely diminish the functionality of our website! Your personal data is securely stored by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and, in that context, share information with third parties.

PrestaShop

Our website uses PrestaShop, a third party that handles the email traffic coming from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via PrestaShop's servers. PrestaShop will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will see the ‘unsubscribe’ link. If you click on this, you will no longer receive emails from our website. This may severely diminish the functionality of our website! Your personal data is securely stored by PrestaShop. PrestaShop uses cookies and other internet technologies that provide insight into whether emails are opened and read. PrestaShop reserves the right to use your data to further improve its services and, in that context, share information with third parties.

Office365

We use the services of Office365 for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our mailbox, and we treat all our email traffic confidentially.

Payment processors

Mollie

For handling (part of) the payments in our web shop, we use the platform of Mollie. Mollie processes your name, address, and residence details, as well as your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, share (anonymised) data with third parties. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than permitted under the applicable legal periods.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to clarify your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties in order to provide its services, for which we have given permission to WebwinkelKeur. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Invoicing and accounting

Excact

For maintaining our administration and accounting, we use the services of PrestaShop. We share your name, address, and residence details as well as information related to your order. This data is used for administering sales invoices. Your personal data is sent and stored securely. PrestaShop is obliged to confidentiality and will treat your data confidentially. PrestaShop does not use your personal data for purposes other than those described above.

Purpose of data processing

General purpose of processing

We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your consent. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation in fiscal and criminal investigations

In certain cases, 365 brillen may be obliged to share your data in connection with fiscal or criminal investigations by government authorities due to a legal obligation. In such cases, we are compelled to share your data, but we will resist this within the limits of the law.

Retention Periods

We retain your data as long as you are our client. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also interpret it as a request for erasure. Due to applicable administrative obligations, we are required to keep invoices containing your (personal) data; therefore, we will retain this data for as long as the applicable retention period lasts. However, employees will no longer have access to your client profile and documents that we have produced in connection with your assignment.

Your Rights

Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data that is processed by or on behalf of us. Below we explain what these rights are and how you can invoke them. In principle, to prevent misuse, we only send copies and excerpts of your data to the email address we already have on file for you. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to verify your identity. We maintain a record of processed requests, and in the case of a request for erasure, we will keep anonymised data. All copies and excerpts of data will be provided to you in the machine-readable format that we use within our systems. You have the right at any time to lodge a complaint with the Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of Access

You always have the right to access the data that we (have) process and that relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data we have about you, along with an overview of the processors who hold this data, indicating the category under which we have stored this data, to the email address we have on file for you.

Right to Rectification

You always have the right to have the data that we (have) process and that relate to you or can be traced back to you, corrected. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file for you that the data has been corrected.

Right to Restrict Processing

You always have the right to restrict the data that we (have) process that relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file for you that the data will no longer be processed until you lift the restriction.

Right to Data Portability

You always have the right to have the data that we (have) process and that relate to you or can be traced back to you, executed by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or excerpts of all the data we have processed about you or that has been processed on our behalf by other processors or third parties to the email address we have on file for you. In such a case, it is likely that we will no longer be able to continue the service, as the secure connection of data files can no longer be guaranteed.

Right of objection and other rights

You have the right, in certain cases, to object to the processing of your personal data by or on behalf of 365 brillen. If you make an objection, we will immediately cease data processing pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or extracts of the data we process and then permanently cease processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.

Cookies

Google Analytics

Our website uses cookies from the American company Google as part of the “Analytics” service. We use this service to track and report on how visitors use the website. This processor may be required to provide access to this data under applicable laws and regulations. We collect information about your browsing behaviour and share this data with Google. Google can interpret this information in conjunction with other datasets and thereby track your movements on the internet. Google uses this information for offering targeted advertisements (Adwords) and other Google services and products.

Third-party cookies

If software solutions from third parties use cookies, this is mentioned in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will inform you by email.

Facebook

Our website uses cookies from the American company Facebook as part of the “Analytics” service. We use this service to track and report on how visitors use the website. This processor may be required to provide access to this data under applicable laws and regulations. We collect information about your browsing behaviour and share this data with Facebook. Facebook can interpret this information in conjunction with other datasets and thereby track your movements on the internet. Facebook uses this information for offering targeted advertisements (Adwords) and other Facebook services and products.

Third-party cookies

If software solutions from third parties use cookies, this is mentioned in this privacy statement.

Changes to the privacy policy

Contact details

365 brillen
Aurora 4
1462 PL Middenbeemster
Netherlands
T (020) 211-7400
E hallo@365brillen.nl

Contact person for privacy matters

Arjan Zijlstra